Support
The IT Consultancy Group can offer your business IT support on a variety of levels. Whether it’s achieving operational readiness, handing over a project, or post implementation, we’re here to support your business needs.
Operational readiness
- Facility ready – IT infrastructure, supporting systems
- Organization ready – information and training complete – people ready.
Upon completion of a project an organisation needs to reach a point of operational readiness before any new systems can be assimilated into daily organisational workings. This is the point where our client is ‘facility ready’ with IT infrastructure and supporting systems in place, and ‘organisation ready’ with adequate information and training completed for internal staff.
Project handover
- Responsibility and control transfer.
Once the operational readiness has been achieved and your organisation is ready to take control, IT Consult maintains a vested interest in your business, assisting throughout the handover of responsibility and control to ensure a smooth transition.
Post implementation
- Assess efficiency of all elements.
- Review for further improvements.
- Strategy development for live solutions.
- Education and information.
For many businesses, post IT implementation can be just as difficult as pre implementation. IT Consult understands this and is here to support your IT team with further education and information as required. We believe, “client success is our success”.
